sambo
New Member
Posts: 3 
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Post by sambo on Mar 12, 2015 6:50:33 GMT -8
Hello,
I have 3 100 Watt solar panel (Renogy) and a 600 Watt Sun Grid Tie Inverter with a fuse shut off box. Yesterday about 11:30 the panel stop putting out power? They have been up and working for about 4 all together.
The 3 100 Watt solar panel are wired in parallel about 15 feel of 10 G wire into the fused shut off box then to the 600 Watt Grid Tie Inverter which is plug into a watt meter that is plug into my wall. Please let me know if you need any more info and Thanks.
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Post by Admin on Mar 12, 2015 9:56:08 GMT -8
Hello Sambo,
I am sorry to hear that you are having problems with your system. We'd be glad to help.
Please call us at your earliest convenience at (909)-517-3598. Please be present with the system when you call and have a multimeter handy so that we can guide you through troubleshooting your system.
Renogy Tech Support
SR
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sambo
New Member
Posts: 3
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Post by sambo on Mar 12, 2015 10:18:27 GMT -8
Thanks for getting back with me so fast I will call.
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troyp
New Member
Posts: 3
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Post by troyp on Jul 5, 2015 16:22:02 GMT -8
What did you find out with your setup?
I've been having the same issue with 100W flexible panels. The first panel worked for 2 days then started showing "disconnected" and putting out very low voltage (fluctuating 0-12.6V). Tech support sent a replacement, that worked for part of a day, not it puts out zero voltage. The first panel I checked the voltage with a multimeter at the charge controller terminals, wire ends, MC-4 connectors -- all showing zero volts under clear blue direct sun.
The second panel I have not checked with a multimeter. I did see 17.7V on the PWC controller, once. Now the controller consistently says zero volts and that the panel is disconnected.
With the same behavior from two panels .... should I try a third, or are there additional tests that should be done against the charge controller?
Any suggestions?
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Post by Admin on Jul 7, 2015 9:56:09 GMT -8
Hello Troyp,
The solar panels seem to not be working properly. Can you give us a call at (909) 517-3598 so we can troubleshoot the panels. Thank you.
O.C
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troyp
New Member
Posts: 3
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Post by troyp on Jul 7, 2015 13:09:13 GMT -8
I did call the 800 number. Sounds like both panels will need to be sent back and a third will be sent out in hopes that it will function properly.
Now I wish I had kept the box from the first panel. I'm going to have to find a box to ship that one back - not fun.
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Post by Admin on Jul 7, 2015 13:52:37 GMT -8
Hello Troyp,
I'm sorry for the inconvenience we will ship the new panels as soon as possible.
O.C
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troyp
New Member
Posts: 3
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Post by troyp on Jul 19, 2015 12:54:16 GMT -8
Well ... THIRD panel is behaving the same way. The charge controller will show a PV voltage then it will drop to zero. Or looking at the connect status it will switch between connected and disconnected.
Plus every time I swap out a panel it costs me roughly $20 in 3M Dual Lock velcro. The costs to this adventure are adding up.
Could there be issues with the charge controller? Could the charge controller be causing problems with the panels?
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Post by Admin on Jul 20, 2015 15:57:08 GMT -8
Hello Troyp,
Can you please give us a call at (909) 517-3598 so we can troubleshoot the solar panel and replace it if the panel is defective. Thank you.
O.C
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Post by Dennis on Sept 9, 2015 11:43:06 GMT -8
Well ... THIRD panel is behaving the same way. The charge controller will show a PV voltage then it will drop to zero. Or looking at the connect status it will switch between connected and disconnected. Plus every time I swap out a panel it costs me roughly $20 in 3M Dual Lock velcro. The costs to this adventure are adding up. Could there be issues with the charge controller? Could the charge controller be causing problems with the panels? I also had a 100w flexible panel installed on my van and is also showing near zero voltage. My mechanic had called Renogy and was told they will expedite a replacement but it has been 2 weeks and no panel. Are there mfg. problems with the 100w flexible panels?? Dennis |
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Post by Admin on Sept 9, 2015 13:19:53 GMT -8
Hello Dennis,
Do you have your order information so I can look up why you haven't received the replacement panel. Thank you.
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