Post by John S Lane on Mar 11, 2018 10:15:13 GMT -8
I have been in touch with Tech Support about this question and frankly the reply and subsequent replies are meaningless. I upgraded from a Wanderer which I had also a remote display for battery performance. I am running 3 x 100 watt panels and a 120 ah AGM 12v battery. For the past eight months, with the average draw of 2.8 ah due to a dorm fridge, microwave on standby and vampire draw from the inverter the worst amp "loss" overnight was 44 amps. This theoretically would give me 63% reserve. Once I installed the Adventurer the SOC showed 20%. What I found curious is that there is no setting for battery AH capacity. According to Tech Support SOC means little.
"The Adventurer does not display active battery percentage, it is at what rate the batteries are charged, at its an inaccurate SOC ( State Of Charge) so this is not how to recommend to keep track of whats in your batteries it's by using the controller's voltage battery screen."
So what exactly does this mean? What does SOC actually mean? Rate of charge? Is it the difference between the draw and actual power generated? Without a "buss" type system, how could the controller "know" what the true difference might be?
In a previous life I was the Manager of Tech Support for a start up ISP and the one thing that I learned is that you cannot speak to customers in technical terms and expect them to understand your product. When that happens, customers seek help elsewhere and usually is based upon personal bias and/or "speculation".
I suggested to Tech Support that they treat their customers as novices and provide in their documentation a simple, "What does this mean" when it comes to displays and information provided. It is a simple step which can be very helpful. Of course Renogy Tech Support blew me off, as expected.
Looks like I am going to have to re-install the secondary display which I had hoped the Adventurer would have done. Arghh.
Ya'll have a great day.
"The Adventurer does not display active battery percentage, it is at what rate the batteries are charged, at its an inaccurate SOC ( State Of Charge) so this is not how to recommend to keep track of whats in your batteries it's by using the controller's voltage battery screen."
So what exactly does this mean? What does SOC actually mean? Rate of charge? Is it the difference between the draw and actual power generated? Without a "buss" type system, how could the controller "know" what the true difference might be?
In a previous life I was the Manager of Tech Support for a start up ISP and the one thing that I learned is that you cannot speak to customers in technical terms and expect them to understand your product. When that happens, customers seek help elsewhere and usually is based upon personal bias and/or "speculation".
I suggested to Tech Support that they treat their customers as novices and provide in their documentation a simple, "What does this mean" when it comes to displays and information provided. It is a simple step which can be very helpful. Of course Renogy Tech Support blew me off, as expected.
Looks like I am going to have to re-install the secondary display which I had hoped the Adventurer would have done. Arghh.
Ya'll have a great day.
